Happylife Care is registered with and licensed by the Care Quality Commission (CQC), the independent body that regulates care providers in England, and we also use our own internal quality assurance processes to maintain the highest standards throughout our company.
The government and the CQC require care providers to meet essential standards of care, which mean that every service user can:
expect to be respected, involved in your care and support and told what’s happening at every stage of your care
expect care, treatment and support that meets your needs
expect to be safe
expect to be cared for by staff who have the skills to do their jobs properly
expect your care provider to routinely check the quality of its services.
For more information on the CQC and its work, please visit www.cqc.org.uk
To find out more about how Happylife Care can support you with homecare and personal assistance in your home and community, please contact us.