No two people are ever the same. Each Happylife Service User has a unique life experience and the right to expect the respect they deserve. In our Reminiscence Neighbourhoods, for instance, we help people living with Alzheimer's disease and other forms of memory loss to engage in meaningful activities that create not only pleasant days, but also a sense of purpose.
Each person we meet at Happylife Care has a unique life story that we want to hear and understand. It helps us to create an Individualised Service Plan (ISP), based on the unique characteristics, wellness needs and preferences of each Service User. It’s a plan that evolves over time, too, as each resident’s care needs change.
It’s your home, not ours. So we enable our Service users to be self-reliant in whatever way is possible and comfortable. Our communities are specially designed to encourage mobility in a safe environment, and designated care managers are trained to support each service users' choices appropriately.
Enabling Freedom of Choice
Options are a way of life at Happylife care. For instance, we offer food choices at every meal to our service users based on their likes/dislikes and their special dietary requirements. We also believe that Service users should be free to choose when they want to wake up - as late or as early as they want — just like they've always done. The Happylife care way of life is all about being able to go about your day however you like.